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Posted AT 4:57 PM EST on 17/04/08

Telus ordered to pay refunds to some customers

CATHERINE MCLEAN

Globe and Mail Update

Telus Corp. must refund some customers who were forced to pay a network-access charge, the Canadian Radio-television and Telecommunications Commission ruled on Thursday. The federal telecommunications regulator said Telus “improperly” slapped a monthly fee of $2.95 on customers who did not use its long-distance network. Customers who did make long-distance calls won't receive the rebate.

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